Access and set-up
Telehealth.
Secure online video via Coviu
Getting logged on smoothly
Test out the online link before our appointment — you'll only be taken to a waiting room, so you can test the link as many times as you like. Aim to log on 10 minutes before the appointment, as there are sometimes technical difficulties.
You'll receive a Coviu platform link via email before your appointment — this is a secure telehealth service we use.
The link is to a waiting room, so no one can join without your practitioner's permission.
If you'd like someone to join you, please let us know before your appointment at madeline@notwominds.com.au.
Things to remember before your appointment
- You need to be in a quiet, private environment — not a public space. We will re-schedule if you are in a public space or driving (for safety and privacy reasons), and re-scheduling fees may apply.
- Don't worry about barking or needy pets — they're welcome to say hello!
- Make sure you have good internet access and that your microphone and camera work. Headphones come in handy.
- We'd prefer you to be using a laptop so we can see you clearly, but phones are fine too.